The CDRs page in VSS lets you search your call history by date, caller, destination and more, then export the results as a spreadsheet for your own reporting or reconciliation.

Don't have VSS login access yet? Email servicedesk@nesscom.net and we'll set up your credentials.

How to export your CDRs

  1. Log in to your VSS account at vss.nesscom.net.

    VSS login screen with Account No or Email and Password fields, and a Sign In button
  2. Open the CDRs page and click the Search button in the top right to reveal the filter form.

    VSS CDR search form with From Date, To Date, Caller ID, Called Number, Destination, Duration, Debit, Disposition, Call Type, Select Year, Direction and SIP User fields, and a Search button
  3. Fill in the details you want to filter by — such as a date range, caller ID or called number — then click Search. You can leave fields blank to pull a broader range of records.

  4. Your matching call records are displayed in a table, with columns for date, caller ID, called number, SIP user, destination and duration.

    VSS CDR results table showing Date, Caller ID, Called Number, SIP User, Destination and Duration columns
  5. Click the Export button to download the results as a spreadsheet to your browser.

    Export button on the VSS CDR results page
Still stuck, or don't have VSS access? Our service desk can help with logins or anything else you need.
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